The patient visits the PPN Patient Portal and can see how much is owed and to whom. The patient then can contact the Beneficiary Provider to arrange payment, or they can dispute the balance owed.  When the patient makes the payment to the Beneficiary Provider, the Beneficiary Provider marks the record as paid and the amount owed is removed from the system.

PPN does not decide as to whether a medical provider will see the patient. That determination is made by the medical provider independently from PPN.  No patient medical history or contact information is stored in the PPN database.  PPN is available to all medical businesses possessing a NPI registered number.

PPN provides a secure service that allows immediate sharing of late or missed payments in order to aid and facilitate the patient's efforts to pay what is due, to improve the financial situation of health care providers and to reduce the rising cost of providing health care services.

This is done by a network of health care providers that enter unpaid balances that are more than 90 days old. No one but authorized users has access to the database. If a patient search discovers an open balance, the patient is encouraged to make a payment directly to the Beneficiary Provider. The person doing the search will not see any personal information other that the fact that some amount is due. The patient may access their private portal using any internet device to make a payment directly to the beneficiary provider. Neither the searching office not PrioNet will be involved in the payment process.